When someone has a mobility challenge or other disability, everyday living can become more complicated. The right equipment makes all the difference. Monroe Wheelchair is a company that exists to meet the needs of people with disabilities, allowing them to thrive at home, at work, and in the community.
What Is Monroe Wheelchair?
Monroe Wheelchair is a company that first opened in 1941 under the name Monroe Surgical and Supply. Since then, they have grown and changed along with the community they serve. They offer a variety of mobility products, home medical supplies, and complex rehab equipment for purchase or rental. They strive to be the premiere resource for health care, complex rehab, and assistive technology in the New York area. Led by CEO and President Doug Westerdahl, they now have over 80 professionals on their staff.
Monroe Wheelchair Vision And Values
The staff at Monroe Wheelchair pride themselves on being compassionate towards those they serve. Their values include a dedication to the community, excellence in every aspect of their service, compassion for their customers' challenges, drive for innovation, and commitment to integrity.
Qualifications Of Monroe Wheelchair
Monroe Wheelchair Staff
Monroe Wheelchair has highly qualified professionals on staff at each of their locations. Their RESNA Certified Assistive Technology Professionals and Seating And Mobility Specialists can visit clients' homes and workplaces to help them choose the best equipment to meet their individual needs. Their Wheelchair Repair Technicians are factory trained. They also have bilingual customer service representatives.
In addition to staff members in their four physical locations, Monroe Wheelchair has representatives in the Western, NY/Buffalo area.
For clients with speech and communication needs, Monroe Wheelchair has AAC and Assistive Technology representatives available in New York, Pennsylvania, Vermont, New Hampshire, Massachusetts, Connecticut, and South Carolina.
Where To Rent
Monroe Wheelchair has several locations for your convenience:
Rochester Monroe Wheelchair
2165 Brighton Henrietta Town Line Rd
Rochester, NY 14623-2786
Phone number: (585) 385-3920
Albany Monroe Wheelchair
388 Old Niskayuna Rd
Latham, NY 12110
Phone number: (518) 783-1653
Syracuse Monroe Wheelchair
6724 Thompson Rd
Syracuse, NY 13211
Phone number: (315) 445-2220
Massachusetts Monroe Wheelchair
208 Main St
Lee, MA 01238
Phone number: (413) 394-4068
Monroe Wheelchair can also deliver rental equipment to people in counties that do not have a physical Monroe Wheelchair location. To begin the rental process, visit their website and fill out the form on the “Rental Options” page, which you’ll find under the “Services” tab.
Products And Offerings
Monroe Wheelchair has a variety of products and services to meet all of your equipment needs:
Durable Medical Equipment (DME)
Durable Medical Equipment includes general equipment that is not customized for individuals. DME can be purchased or rented without an evaluation by an Assistive Technology Professional. Monroe Wheelchair has the largest inventory of DME in New York State. Their knowledgeable staff can help clients find just the right equipment to meet their needs.
For people who can benefit from using a wheelchair, but do not require one that is custom-built for them, Monroe Wheelchair offers several options of manual and power wheelchairs. They also offer transport wheelchairs, which are designed to be pushed by a second person but cannot be manually moved by the user. Transport wheelchairs are convenient for families that need a simple wheelchair to bring with them on outings.
Monroe Wheelchair also offers wheelchair accessories such as wheel lock extensions, wheelchair pouches and organizers, attachable cup holders and trays, leg and footrests, scooter and power chair covers, hand rim grips, and positioning equipment.
Mobile Wheelchair also offers walkers, rollators (similar to walkers, but with wheels), and canes.
Monroe Wheelchair seeks to provide equipment to make using the bathroom as safe and convenient as possible for people with disabilities. Shower chairs and benches allow people to remain seated while taking a shower. A commode chair can also be used, allowing the person to be rolled in and out of the shower. For those who can remain standing in the shower, grab rails can reduce the risk of slipping.
For homes with bathtubs, bath steps can make it easier for a person to step in and out of the tub. Grab bars can be installed near the toilet to allow a person to use the toilet independently. Toilet seat frames, placed over the toilet, serve the same purpose, For people who cannot move quickly enough to get to the toilet, bedpans or portable urinals can allow them to relieve themselves as discretely as possible.
Specially designed furniture can help people with mobility challenges to be comfortable in their homes. Lift chairs look like regular living room chairs, but they electronically adjust to lift the person into a standing position or ease them into a sitting position. These can be fitted with trays or tables to allow a person to enjoy meals and snacks.
Beds that can be lowered, raised, and positioned help a person to sleep as comfortably as possible. Bedside assistants, bed rails, and transfer seats help the person to move from their wheelchair to their bed, and back, in a safer manner. For help getting in and out of regular furniture, Monroe Wheelchair offers slings, gait belts, and electric lifts.
Monroe Wheelchair offers products that can help people to complete tasks as independently as they can. Sock and stocking aides help people to reach, and pull up, their socks. Acrylic button hooks make it easier to push a button through a small buttonhole. Elastic shoe laces only have to be tied once, and then stay in place, allowing the person to slip their feet in and out. Other products exist to help people pull on their shirts and pants and to reach objects that they need without having to move or stretch.
Complex Rehab Technology (CRT)
Complex Rehab Technology includes medically necessary, individually configured products to meet the unique needs of each individual. In order to obtain a CRT product, clients require an evaluation by an Assistive Technology Professional. Items in this category are suitable for people living with spinal cord injuries, neuromuscular diseases, and other conditions that require specially configured equipment.
To get the equipment configured, an Assistive Technology Professional will measure the client's body and help to determine their needs. The product will then be custom ordered through the manufacturer. Unlike Durable Medical Equipment, Complex Rehab Technology products require supporting documentation from a medical professional.
Standing frames are devices that support the user in a standing position. They are available for people of all sizes, including children as young as toddlers. Scooters are designed to be driven by the user. Some even fold up for easy transportation. Manual wheelchairs are designed to be manually moved by the user by pushing the back wheels, or to be pushed by a second person. Power wheelchairs are designed to be "driven" by the user with a controller.
Standing/elevated wheelchairs allow the user to either stand or sit in a raised position, allowing them to be at eye level with other people. This can help make social interactions and everyday tasks easier. Monroe Wheelchair also offers wheelchair seating and positioning equipment, such as seat cushions, backrests, and wedges, to allow maximum comfort.
Monroe Wheelchair carries several types of all-terrain wheelchairs that can be used for experiences that traditional wheelchairs may not be able to handle.
Handcycles, which are designed to be similar to bicycles, are aerodynamic and can travel up to 20 miles per hour. The user moves them with pedals that are on the handlebars instead of at the feet. Monroe Wheelchair offers the Excelerator XLT Pro Handcycle, the Top Endforce Handcycle, and the Top End XLT Handcycle.
The Top End Transformer Wheelchair and Top End Crossfire All Terrain Wheelchair look more like traditional manual wheelchairs, but are strong enough to be maneuvered through sand, grass, and other difficult terrains. These are convenient for adventurous users who don't want to be confined to the pavement.
Augmentative And Alternative Communication (AAC)
Augmentative and Alternative Communication systems are devices that assist people with communication. They allow a person to touch words or pictures that then generate speech. For people who do not have the hand or finger dexterity to touch a word or picture, these devices can be configured to be controlled with eye gaze.
Monroe Wheelchair offers several AAC options that include:
If you are in the New York area and have mobility needs, Monroe Wheelchair is the place to turn to. There are several ways to get in touch with them. You can visit or call them at one of their physical locations in New York or Massachusetts, visit their website, visit their Facebook page, or call their toll-free number at (888) 546-8595.